System Requirements for Viewing Media Content on our Website

For help viewing live webcasts or YouTube videos, please see below or visit our Contact Us page to contact a BOE information specialist by telephone or e-mail.

Live Webcasts

  • Google Chrome, Firefox, Internet Explorer, or Safari
  • Adobe Flash 10.1+
  • Microsoft Silverlight 2+
  • Microsoft Windows Player 9+
  • Internet connection with 1+ Mbps
  • You need to have JavaScript and cookies enabled to use the advanced features of this website. Please consult your browser documentation or consult your network administrator.
  • If you have trouble connecting to the live stream, make sure your firewall administrator is allowing requests to go out.
  • If you are having issues streaming Windows Media on the Mac platform, please choose the flash option if available.

YouTube Live Stream

YouTube live events require a faster connection and greater processing power to ensure optimal streaming speeds.

Make sure to close other tabs, browsers, and programs while streaming your content. It may also help to hardwire your Internet connection, instead of using a wireless network connection.

YouTube Videos

In order to watch YouTube hosted videos, make sure you have the following:

If you have trouble viewing YouTube videos, temporarily disable popup blocking software installed on your computer to test.

Questions or Comments
If you have a question or comment about this site, please feel free to use our online contact form.