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What is eRelief Requests? (español)
eRelief Requests is the Board of Equalization's online service to enable taxpayers to quickly and conveniently submit these requests:
- Relief from Penalty
- Relief from Interest due to an unreasonable error or
delay by BOE or the DMV
- Relief from Penalty and Interest Due to a Disaster
- Relief from Collection Cost Recovery Fee
- Declaration of Timely Mailing
- Extension of Time in Which to File a Tax/Fee Return
Who can use it?
While each type of request has different requirements, any tax or fee payer, or their representative, can use the system to make their requests. Please see eRelief FAQ for more details.
What do I need to get started?
You will need your account number. If you are an eClient, you can login with your User ID and password. If not, you can start your eRelief Request with the Express Login code on correspondence from the BOE.
How can I apply?
Submitting eRelief Requests is convenient, fast, and secure. Your request will be acknowledged immediately and in many cases, requests are processed right away. If you log in as an eClient, you will be able to view the status of your request after you submit it.
How can I get help?
If you have questions about using eRelief Requests, please see our Frequently Asked Questions (FAQ) below, or call our customer service center at 1-800-400-7115. The call center is open 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, excluding state holidays.
What other online services are available?
The BOE continues to expand its online resources to better assist taxpayers and help businesses succeed by offering helpful and convenient eServices (electronic services). Click this link to go to our eServices page.