Electronic Funds Transfer (EFT) – Payment Options
Choose from four payment options:
This payment method allows BOE to transfer funds from your bank account to the BOE's bank account. If you use ACH Debit payment method and initiate your payment on the tax due date, you must allow enough time to complete your transaction by 3:00 p.m. Pacific time.
- File and pay online – Accounts eligible to file returns online, will be able to file returns and make ACH Debit payments in one transaction.
- Make a payment online to BOE – Tax and Fee payers can make a payment directly to BOE by ACH Debit and have the funds transferred from your bank account using the bank routing number and account number to pay your current and past due liabilities. Using this option does not fulfill your requirement for filing your tax return. However, it does fulfill your prepayment requirement.
If you are not eligible to file online, or have received a temporary exemption from filing online, you can still use this payment method to initiate an ACH Debit payment.
This payment method provides the option to initiate an ACH debit payment through the state’s data collector First Data to authorize the transfer of funds. You may contact them via the Internet or telephone (provided below) to initiate your payment.
NOTE: If you make your EFT payments for both sales and use tax and the lumber products assessment using the Third Party Vendor payment option, your payments will not be allocated properly and you may need to contact us to properly process your payment. We recommend that you use the ACH Debit Payment method to file or pay online if you are paying both your sales and use tax and your lumber products assessment.
- Internet: – First Data
The state’s data collector First Data is not under the control of the BOE and the BOE is not responsible for the contents of their Website or any links contained in their Website. The BOE recommends that you review the security and confidentiality statements of First Data.
- Telephone: 1-800-554-7500 Phone Script
First time users: You will need the following information before you can make your first payment.
- BOE Account number
- Security Code – enter a temporary code of "0000", then personalize your code with any four digits
- Password – create a password with a minimum of 8 characters in length an contains at least:
- 1 upper case
- 1 lower case
- 1 number, and
- 1 special character
Making a Timely Payment
To make a timely payment, you must contact the state’s data collection service on or before the tax or fee due date. If you initiate your payment on the tax or fee due date, you must complete your transaction by 3:00 p.m. Pacific time.
Warehousing a Payment
This feature allows you to contact the state’s data collection service and select a future date for your payment to transfer into the BOE’s bank account. You may designate any banking day up to 90 days in advance, as the debit date. Your payment will remain "warehoused" until it is released one day prior to the selected debit date.
Under this method, you instruct your financial institution to debit your bank and credit the BOE’s bank account. This payment method requires your financial institution to be able to send an ACH credit transaction in the required file format (see ACH credit specifications). You will be provided instructions and bank information to transmit the payment.
Making a Timely Payment
Your payment must settle into (be deposited in) the BOE’s bank account by the first banking day following your tax or fee due date. You must contact your financial institution to determine when to initiate your payment. You will need to give them the tax or fee due date to help them determine when you will need to contact them.
It is recommended you conduct a prenote (prenotification) test to validate the BOE’s bank routing number and bank account number. This test uses a zero-dollar amount and should be made at least ten days prior to origination of the first ACH credit payment.
The banking industry offers an electronically transmitted payment system which is called a Fedwire that can be used in emergency situations. However, this is not one of the methods approved for ongoing transactions because of the risk of error and the extra cost involved for both the sender and receiver. Your financial institution may charge significant fees to process a Fedwire payment. You must call the section (see below) that administers your tax or fee program to obtain approval and instructions before remitting your tax or fee payment by Fedwire.
- Sales and Use Tax/Prepaid Mobile Telephony Services Surcharge
EFT helpline: 1-916-327-4229
Monday through Friday 7:30 a.m. to 4:30 p.m. Pacific time, excluding state holidays.
- Special Taxes and Fees/Prepaid Mobile Telephony Services Surcharge (Direct Sellers)
EFT helpline: 1-800-400-7115 (TTY:711)
Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific time, excluding state holidays.